Returns & Exchanges

Karl Lagerfeld Paris offers a 30-day return window for items in their original condition, with tags attached and accompanied by a valid receipt. We strive to make your return experience as seamless and sophisticated as our collections.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging and include the packing slip. Ensure all designer tags and security seals remain intact.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking number to monitor the status of your refund.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing